SHIPPING & RETURNS
SHIPPING POLICY
Welcome to Riveting Ingredients' Shipping Policy section. Here, we aim to provide you with clear insights into our shipping methods, packaging, and associated costs. Our commitment is to ensure that your health food products reach you in the best condition, on time, and at reasonable shipping rates.
All purchases are shipped same day if ordered before noon PST. Shipping information is automatically assigned and calculated at time of checkout.
Tracking information is sent to purchaser email with link to Canada Post.
RETURN & EXCHANGE POLICY
At Riveting Ingredients, our Return Policy is designed to prioritize your satisfaction. We understand that circumstances may lead to a change of mind or dissatisfaction with a product, and we are here to assist you through a straightforward refund or exchange process. Our aim is to build trust and reassure you that your experience with us is backed by a customer-centric return policy.
This section also serves to communicate our commitment to quality, outlining how we handle product returns, exchanges, and any additional information you need to know. We believe in establishing a transparent and reliable approach, ensuring that you can make your health food purchases with utmost confidence.
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Riveting Ingredients will fully refund your purchase less shipping costs, if the items are unopened, and if the tamper seal has not been voided. Customers are responsible for return shipping costs. When the return item has been received a refund will be issued through the same method used at time of purchase.