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Does Riveting Ingredients offer international shipping, or is it limited to specific regions?Riveting Ingredients currently provides shipping throughout Canada and the United States only. We appreciate your interest and are continuously working to expand our services. Please stay tuned for future updates on international shipping options.
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How does Riveting Ingredients handle shipping and delivery of their wellness products?At Riveting Ingredients, we prioritize ensuring your health and wellness products reach you quickly and securely. We use Canada Post for all our shipping needs, guaranteeing reliable service. Every shipment is assigned a tracking number so you can monitor your package's journey from our store to your doorstep. Additionally, all shipments are insured for up to $100.00, providing peace of mind and added protection for your purchase. Our goal is to make health and wellness riveting and hassle-free, starting with a seamless delivery experience.
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How can I make a payment for my purchase at Riveting Ingredients?At Riveting Ingredients, we prioritize the security and convenience of our customers' transactions. We exclusively accept secure online payments through all major credit and debit cards. Please note that we do not process payments via telephone or Electronic Funds Transfer (EFT). This ensures that your personal and financial information remains protected while you enjoy our curated selection of health and wellness products aimed at making wellness riveting again.
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How long does it take for my order from Riveting Ingredients to arrive?At Riveting Ingredients, we strive to ensure you receive your products promptly. Generally, trackable shipments within Canada take 3-10 business days via Canada Post. Please note that this time frame may be affected by unusual weather conditions, which can cause slight delays. Our goal is to make health and wellness riveting again by providing you reliable and efficient service every time you order.
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How can I return a product I purchased from Riveting Ingredients?At Riveting Ingredients, we strive to ensure our customers are completely satisfied our products. If you need to return a product, you can contact our customer service team for assistance. Please reach out to us via email at support@rivetingingredients.ca or through our online chat at www.rivetingingredients.ca
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What is your refund policy at Riveting Ingredients?At Riveting Ingredients, we strive to ensure your complete satisfaction with our wellness products. If you are not entirely happy with your purchase, we offer a straightforward refund process. Refunds are issued within 3-5 business days upon receipt of your returned order. The refund will be processed using the same method you used during the purchase. Please ensure that all returns are in their original condition to qualify for a refund. Our goal is to make health and wellness riveting again, and your satisfaction is our top priority.
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What should I do if my order from Riveting Ingredients appears to be lost?If your order from Riveting Ingredients appears to be lost, please take the following steps to ensure we can assist you promptly. First, contact us by email at support@rivetingingredients.ca or use the online chat feature on our website at www.rivetingingredients.com. When reaching out to our customer service team, please provide as much information as possible about your order. This includes the tracking number of the lost product, especially if you have ordered more than one item or have multiple tracking numbers. Our dedicated customer service team will investigate the issue and work diligently to resolve it and ensure you receive your wellness products as soon as possible. Our vision is to make health and wellness riveting again, and customer satisfaction is our top priority.
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What is Riveting Ingredients policy if I am not satisfied with a purchase?At Riveting Ingredients, your satisfaction is our top priority. We stand by the quality of our products, ensuring they meet the highest standards. If for any reason you find that a product isn't up to your expectations, we have a straightforward, customer-friendly policy: If it's not right, we'll make it right. This means you can reach out to our customer service team, and we will work diligently to resolve your issue, whether it involves a replacement, refund, or any other suitable solution. Your well-being is our mission, and we're committed to ensuring your satisfaction with every purchase.
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